1.1. The website available at the address www.ervins.be (hereafter: the ‘Website’) is operated by and is the property of Oostlaan 4, with registered office at Oostlaan 4, 8560 Wevelgem, Belgium.
1.4. We are responsible for processing your personal data. As the Controller, we take all appropriate technical and organisational measures so that the processing is in compliance with Regulation (EU) 2016/679 of 27 April 2016 (hereafter: ‘GDPR’). Our appointees or employees who have access to your personal data are also required to comply with the obligations of the GDPR.
1.7. a We must inform you that you must always have express permission from the relevant people before uploading to or placing information on the Website about these people.
2. Who are we and how can you contact us?
Legal form: nv
Company name: Oostlaan 4
Trade name: Ervins
Registered office: Oostlaan 4, 8560 Wevelgem, Belgium
VAT number: BE0467.103005
Hyperlink(s) Website: www.ervins.be
3. For which purposes do we process your personal data?
We process your personal data that was shared on or via the Website solely for:
Performance of our services - customer management:
We process your personal data in order to contact you, process your requests and provide you with the necessary information about our company, our services, our website or other information related to our activities.
We also process your personal data for managing our customer files, executing and following up quotation requests, preparing, executing our services and executing and following up agreements with our customers, back office, customer service/help desk, payments, administration, invoicing, solvency follow-up and accounting.
We process your data or your company's data within the framework of the preparation and/or execution of the (service) agreement or on the basis of our justified (commercial) interests, which may outweigh your (privacy) rights (as you can reasonably expect such processing).
If you do not provide us with certain data, such as your identification data or financial data, which we need in the context of the agreement, we will not be able to execute the agreement and/or provide our services.
We may process data about you as a potential customer or prospect, for the purpose of prospecting, canvassing, in the context of appointments or discussions, contacts, acquisition of customers, referrals, etc., or in preparation for a possible contract. This is possible due to our legitimate (commercial) interests, which may outweigh your (privacy) rights (as you can reasonably expect such processing in the context of prospecting).
Contacting and executing agreements with our partners, suppliers and service providers. We may also process personal data in this context if you are, for example, an employee or appointee of one of our partners, suppliers or service providers. We can do this in the framework of the agreement or on the basis of our legitimate (commercial) interest which, if applicable, outweighs your (privacy) rights (as you can reasonably expect such processing).
We may process your data in order to optimise our services. This can be done on the basis of your consent or our legitimate interests which may outweigh your (privacy) rights. For example, Ervins may contact you to place a review or reference on our website (this will, however, be with your permission).
Your data may be used for direct marketing. This is to send you information about our services or other information that might be interesting or useful to you, via our newsletter or other means.
If you are a customer of ours, this may be based on our legitimate interests to do business which may override your (privacy) rights (as you can reasonably expect such processing as a customer). If you are not a customer of ours, you cannot reasonably expect such marketing and we need your prior consent (e.g. by signing up on our website). Your consent is free and can be withdrawn at any time.
To ensure the optimal functioning of our website:
When you visit or consult the website, we may process certain electronic data, such as cookies and IP address (see clause 4.1 above). Cookies facilitate the interaction between you as a visitor and our website and are used for the purpose of improving the user experience and collecting statistics from visitors to our website. Cookies also allow your personal settings and preferences to be stored or for images and sound to be played. Certain cookies may be placed by a third party, e.g. Google Analytics, to measure the use of our website.
Passing on to our partners, service providers, suppliers and/or other contracting parties of Ervins for the execution of the previous points.
We may process your personal data if you apply for a job with us (in the context of recruitment and selection) and even keep it in our recruitment reserve. This can also be done on the basis of our legitimate interests, which may override your (privacy) rights as an applicant (you can reasonably expect such processing and/or retention).
4. What are the legal grounds for processing your personal data?
5. Which personal data do we process?
5.1. On or via the Website, we only process the following personal data if and insofar as you have provided your consent:
your personal identification data: surname, first name, address, telephone number, e-mail address;
if you are a company: name of the company, registered office and company number;
your financial details: bank account number and/or other payment details, mastercard details;
electronic identification and localisation data when you visit our website: device data, browser, operating system, IP addresses, cookies, log file data, external websites that referred you, pages you visited on the website (and date and time).
5.2. Among other things, we process the following data: device data, log file data such as the IP address, browser, and operating system, the external website that brought you to our Website, and the pages that you visit on the Website (and the date and time you visited these pages). This data is automatically (without any sort of registration) only processed for statistical purposes and with a view to further improving the Website.
6. Who receives and/or process your personal data, in addition to the Controller?
Your personal data is also processed on our behalf by, among others, our IT supplier SKINN. This processing is arranged in a controller contract that we have concluded with them.
7. Where, how and for how long do we retain your personal data?
7.1. We shall not store your personal data for any longer than required to achieve the purposes specified in Article 4. In this context, we could therefore store your personal data for some time. We will store your personal data for a minimum of 2 years.
8. What are your rights?
8.1. You have the right to request:
a review of your personal data;
improvement (rectification) or removal (deletion) of your personal data;
a restriction of the processing that relates to you.
8.2. You have the right to appeal against the processing of your personal data. You can object to the processing of your personal data for direct marketing at all times and at no cost.
8.3. You have the right to have your personal data transferred to another controller.
8.4. If the processing of your personal data is based on your permission, you have the right to revoke this permission at all times. However, the revocation of your permission is not retroactive and the lawfulness of the processing based on your permission before the revocation thereof shall remain intact.
8.5. You have the right to submit a complaint to the Privacy Commission/Data Protection Authority.
8.6. The exercise of the aforementioned rights is dependent upon the requirements and conditions as stipulated in the GDPR.
8.7. In order to exercise these rights, you can send a simple request to e-mailadres invullen, providing adequate proof of your identity.
9 What are our obligations?
9.1. We take all the appropriate measures to guarantee the security level that is aligned with the risks for and during the protection of your personal data.
9.2. We maintain a processing register in which the (category of) processing of your personal data is described.
9.3. If applicable - We have appointed a Data Protection Officer who informs and advises us concerning our GDPR obligations, who supervises our compliance with the GDPR, and is the point of contact for the authorised privacy authorities.]
9.4. We cooperate with the authorised privacy authorities (at their request).
9.5. Where necessary and/or required, we shall immediately inform the Privacy Commission/National Data Protection Authority within 72 hours after detection of any security incidents or data leaks (including illegal processing, loss, unavailability, destruction, damage, or unauthorised distribution of your personal data).
We will also inform you under the terms and conditions specified in the GDPR if such a violation appears to entail a high risk for your rights.
If you become aware of a violation in relation to your personal data or that of others, you may contact us on firstname.lastname@example.org.
9.6. If we use new technologies or applications in order to process your personal data, which could correspond to high risks in relation to your data protection, we will conduct a so-called ‘Data Protection Impact Assessment’ (DPIA) under the conditions of GDPR and, if necessary, consult the Privacy Commission/Data Protection Authority in advance.
10.1. The Website uses ‘cookies’ with a view to improving the user experience and for the collection of Website visitor statistics. Cookies are small data files that are saved by the browser on your computer when you visit a website and which facilitate the interaction between the visitor and the Website. Cookies do not contain any personal data.
The following types of cookies are used on the Website:
Temporary cookies: these cookies are deleted once your browser closes and are vital for enabling you to navigate the Website..
A Permanent cookies: these cookies are used to pass information to the webserver https://policies.google.com/pr... when somebody visits the website and remain stored on your computer. These cookies are activated each time you visit the Website.
Functional cookies: these cookies are used in order to ensure the Website functions effectively.
Non-functional cookies: these cookies can be used for more statistical purposes, among other things.
10.3. You have the right to object to the previously permitted use of the aforementioned cookies upon request and at no charge. You can submit this request at any time to e-mailadres.
Questions? Feel free to contact us: email@example.com